Help engineers, contractors and procurement teams find products in your catalog, check documented specifications and compare options using your approved manufacturer documentation — on your website and through QR codes in your branches. When a buyer needs pricing, availability or application advice, CosmiRoNex AI hands the enquiry to your sales team.
Example Technical Buyer Questions
Industry Challenges
Sales engineers spend hours answering questions that are already in datasheets — ratings, dimensions, mounting options and supply voltages.
Buyers struggle to find the right item among thousands of part numbers across many manufacturers, and often search elsewhere instead.
Contractors and plant teams research in the evening, at weekends and across time zones. Their questions wait until the next working day.
Quote requests often arrive without part numbers, quantities or application details, which means extra back-and-forth before your team can respond.
Buyer Journey
CosmiRoNex AI guides buyers through the question-heavy early stages of a purchase — and hands every pricing, availability and application question to your sales team.
A buyer asks about a product, rating or category on your website or by scanning a QR code.
Matching products are shown from your approved catalog.
Results are filtered by documented attributes such as power rating, voltage, size or interface.
Answers come from the datasheets and documents your team has approved.
Shortlisted products are compared side by side using documented specifications.
The buyer shares the products, quantities and application notes they need in an enquiry form.
Your sales team follows up on pricing, availability, quotations and application advice.
Human sales team
CosmiRoNex AI assists product discovery and documented specification questions. Your sales engineers handle pricing, availability, sizing, compatibility and quotations.
Approved-Data Foundation
CosmiRoNex AI answers only from information your team approves — structured product data for what you sell, and technical documents for how each product is specified.
Structured product data
Products from the manufacturers you distribute, each with attributes such as part number, product name, manufacturer, category, key ratings, dimensions and a call to action for your sales team.
Approved manufacturer and company documents
Manufacturer datasheets, product manuals, selection guides and brochures, plus your own product notes, policies and contact details — uploaded and approved by your team.
Capabilities
Buyers search by product type, rating or keyword and see relevant items from your approved catalog — across every manufacturer you distribute.
Questions about ratings, dimensions, interfaces and features are answered from the datasheets and product information you upload — never from guesswork.
Buyers compare shortlisted products using the specifications in your catalog and documentation, without invented values.
When a buyer asks about price, stock or a quotation, the assistant invites them to submit an enquiry and passes their details to your sales team.
Sample Conversations
Illustrative examples. Answers come only from the product information and manufacturer documentation your team approves.
Buyer asks:
"Which drives in your range are rated for a 7.5 kW, 415 V three-phase motor?"
CosmiRoNex AI responds:
The assistant searches your approved catalog for drives whose listed power and supply ratings match, shows each model with its documented specifications and offers to compare them. Final sizing for the application is confirmed by your sales engineers.
Buyer asks:
"What is the IP rating and sensing distance of this inductive proximity sensor?"
CosmiRoNex AI responds:
The assistant answers from the manufacturer datasheet your team has approved for that product. If a value is not in your documents, it says so instead of guessing.
Buyer asks:
"Compare these two PLC CPUs for I/O count and communication ports."
CosmiRoNex AI responds:
Documented I/O, memory and communication specifications are shown side by side from your catalog data and datasheets — without filling in missing values.
Buyer asks:
"Which 7-inch HMI panels do you carry?"
CosmiRoNex AI responds:
The assistant lists the matching operator panels in your catalog with their documented screen size, resolution and interfaces, and says clearly when nothing matches.
Buyer asks:
"Which auxiliary contacts are listed for this contactor?"
CosmiRoNex AI responds:
The assistant shows the accessories your catalog or the manufacturer documentation lists for that contactor, and recommends confirming compatibility for the specific application with your sales team.
Buyer asks:
"Is this in stock, and can you quote 20 units?"
CosmiRoNex AI responds:
The assistant explains that it cannot confirm live stock or pricing, then invites the buyer to submit an enquiry with the product, quantity and contact details and passes the request to your sales team.
Product Categories
Generic examples across industrial electrical and automation categories. Coverage depends on the catalog data and documents your team provides.
“Which drives are rated for 11 kW?” · “Which braking options are listed?” · “What does the datasheet say about overload capacity?”
“How many digital inputs does this CPU have?” · “Which communication ports are listed?” · “Which expansion modules are in your range?”
“Which 7-inch panels do you carry?” · “What is the screen resolution?” · “Which interfaces are listed?”
“What is the sensing distance?” · “Is this sensor rated IP67?” · “Is the output PNP or NPN?”
“Which contactors are listed for this current rating?” · “Which auxiliary contacts are available?” · “Which coil voltages are listed?”
“What does the manual say about installation?” · “Can I speak to a sales engineer?” · “Can you send me a quotation?”
Enquiry Capture & Human Handoff
The assistant collects the details your team needs, so every follow-up starts with context.
What the buyer is looking for, in their own words — products, part numbers, quantities, timing and application notes.
Name and contact details the buyer chooses to share for follow-up.
Pricing, availability, quotation and application questions are passed to your sales team to answer directly.
Benefits
Buyers get documented specifications in the evening, at weekends and across time zones.
Buyers find relevant items in a large, multi-brand catalog without browsing page by page.
Every buyer receives the same approved answers, taken from the same documents.
Sales engineers spend less time on questions that are already answered in datasheets.
Enquiries arrive with the products and requirements the buyer described.
See which questions and topics technical buyers ask about most.
Enquiry Insights
Insights in your admin dashboard help your team understand demand. The specific metrics available depend on your configuration.
The questions and keywords buyers ask about most.
Which calls to action buyers use, such as requesting a quote or a callback.
Questions your approved data could not answer, so your team can add the missing documentation.
Enquiries saved to your admin dashboard, with email alerts for new leads.
Deployment Touchpoints
Product and specification questions answered on your product, category and contact pages — around the clock, including outside business hours.
QR codes on trade counters, branch displays, product shelves, printed catalogs and trade-show stands open the assistant on the buyer's phone — no app needed.
An optional in-branch touchscreen experience for trade counters, available as a separately scoped project.
Watch how buyers explore a distributor's product information through QR and website assistance, then enquire with the sales team.
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CosmiRoNex AI answers from the catalog data and manufacturer documentation your team approves. It does not:
Sizing, compatibility, safety and application questions are passed to your team, who confirm them against manufacturer documentation and the applicable standards.
FAQ
Book an Industrial Automation Demo to see catalog search, documented specification answers, product comparison and the handoff to your sales team.
Or explore all CosmiRoNex AI solutions