Bengaluru, India

About CosmiRoNex AI

CosmiRoNex AI helps Retail and Hospitality businesses support customers and guests across websites, QR codes and on-site AI experiences using grounded business information.

Who We Are

CosmiRoNex AI is an AI customer and guest engagement platform for Retail and Hospitality. The platform works from business-approved product, property, service, policy and FAQ information supplied by each organisation.

We are based in Bengaluru, India, and work with businesses to make practical conversational AI assistance accessible without requiring large technical teams or complex integrations. AI supports and extends human sales, service and guest-service teams rather than replacing them.

Our mission is to make practical, grounded AI assistance accessible to Retail and Hospitality businesses. We help customers and guests find useful information while allowing human teams to focus on interactions where human judgement and service matter most.

The Customer & Guest Engagement Problem We Are Solving

Complex information and discovery

Customers exploring retail catalogues or guests navigating hotel amenities and property policies often struggle to find immediate answers. Sifting through extensive product specifications or property guides independently can create friction.

Staff availability constraints

Sales and front-desk teams cannot attend to every customer or guest simultaneously during peak floor hours or arrival waves. Enquiries and service requests can be delayed when staff are occupied.

Language and communication gaps

Language differences between visitors and staff can create hesitation and miscommunication. Businesses serving multilingual customers and international guests need consistent, accurate information across every interaction.

Founder

Priyamohan Sahu, Founder & CEO of CosmiRoNex AI

Leadership

Priyamohan Sahu

Founder & CEO, CosmiRoNex AI · Bengaluru, India

Priyamohan Sahu is the Founder & CEO of CosmiRoNex AI, with approximately nine years of experience across product management and software development. His professional background spans fintech, digital media, healthcare technology, SaaS, marketplaces and AI-led customer experiences.

He has worked with Infosys, Angel One and People Inc./Investopedia, contributing to products involving onboarding, marketplaces, monetisation, customer engagement, analytics and AI experiences. He holds an MBA from IIM Amritsar and a B.Tech in Mechanical Engineering.

At CosmiRoNex AI, Priyamohan leads product strategy and business development, focusing on building practical AI customer and guest engagement solutions for Retail and Hospitality.

LinkedIn Profile

Current Product Stage

CosmiRoNex AI is live and available for demonstrations and pilot deployments. The Website AI Widget, QR Assistant and AI Kiosk experiences are available across Retail and Hospitality, with Custom and Enterprise options for larger deployments and AI video avatars.

Website AI Widget and QR Assistant are shared solutions across Retail and Hospitality
Text conversation is currently supported in English and Hindi
Advanced voice-to-voice is currently an English-language experience
Physical AI Kiosk deployments are available for Custom & Enterprise customers; AI video avatars are offered as Custom / Enterprise development and are not included in standard subscription plans
The platform supports staff alerts, request capture and human handoffs
AI operates strictly from business-approved product, property, service and policy information

Business Registration & Trust

CosmiRoNex AI operates as an Indian sole proprietorship and is registered under Udyam as a Micro Enterprise (MSME) in India.

Udyam RegistrationUDYAM-KR-03-0740511
ClassificationMicro Enterprise
LocationBengaluru, Karnataka, India
View Business Registration Details

Ready to See CosmiRoNex AI in Action?

Book a free demo to explore how CosmiRoNex AI can support customer and guest engagement for your business.