Does adding the website widget require a developer?

A website manager or developer copies a single lightweight script tag onto your site. You then upload your Offering Catalog (required; five fields: product_id, name, description, image_url, cta_url — as a CSV, XLS or XLSX file) and, optionally, supporting PDF documents via the admin portal, and the assistant answers from them once portal processing is complete — no deep custom code required.

Does CosmiRoNex AI integrate with our existing CRM and lead workflow?

Captured leads, including callback requests, are saved to your CosmiRoNex AI admin dashboard and can trigger real-time email alerts to your team. Built-in integrations with CRMs such as Salesforce, HubSpot or Zoho, WhatsApp Business, webhooks and CSV export are not included in the current product; any such integration is a custom, separately scoped enterprise project.

How is our company and customer data protected?

Connections to the widget are encrypted in transit (HTTPS), and each business's content and conversations are kept separate with access controls. Answers are generated using AI service providers that process data under their own terms. Our Privacy Policy explains how data is processed, stored and shared.

How does the widget handle live staff handoffs and after-hours alerts?

When a visitor submits their details or requests a callback, the lead is saved to your admin dashboard and an email alert can be sent to your team with the visitor's enquiry. SMS, Slack and WhatsApp notifications and live staff handoff are not currently included; they can be discussed as custom enterprise work.

Which websites is the widget compatible with?

Most modern websites that let you add a custom script tag — for example many Shopify, WooCommerce, Magento, WordPress, Webflow, custom React, Next.js and plain HTML sites. Confirm your specific platform and theme during setup.

Is the AI video avatar experience available in all languages?

AI video avatars are not included in standard subscription plans. They are offered as custom enterprise development, with scope, integrations and deployment timelines agreed with each customer. Across the standard product, text chat supports English and Hindi, and voice and read-aloud availability depends on the enabled voice mode and browser.

Can I customise what the AI assistant knows?

Yes. You upload your Offering Catalog (required; CSV, XLS or XLSX) and optional supporting PDF documents — such as FAQs, pricing information, policies or room and amenity details — through the admin portal. The assistant answers from the information you provide rather than general internet content; when an answer is not in your content, it says it does not have confirmed information and offers to connect the visitor with your team.

Does the CosmiRoNex AI Website Widget replace my team?

No. The widget supports your sales and guest service teams by answering repetitive enquiries and capturing leads whenever it is active on your website — giving your team more time to focus on high-value conversations and personal service.

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How It Works Features Demo Industries FAQ

CosmiRoNex AI · Website AI Widget

CosmiRoNex AI Website Widget — Turn Website Visitors into Informed Buyers and Qualified Leads

Add an intelligent AI assistant to your website — helping retail shoppers explore products and hospitality guests discover services, with video, voice, chat, recommendations and lead capture.

AI Video Avatar (Custom / Enterprise)Advanced Voice (English)English & Hindi ChatProduct Discovery & ComparisonLead Capture

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What Happens Without a Conversational Widget?

Website traffic alone doesn't create sales. Most visitors leave with unanswered questions.

Visitors leave without engaging

Most website browsing sessions end without any conversation. Potential buyers move on before they get the answers they need.

Basic chatbots miss the context

Static FAQ bots can't guide nuanced product decisions, compare options, or adapt to what a customer actually needs.

After-hours enquiries go unaddressed

Customers browse outside business hours. Without a way to capture intent, those enquiries are lost entirely.

No visibility into customer interest

You don't know which products customers are asking about, what objections arise, or which questions repeat most often.

Lead opportunities are missed

Without a conversational lead-capture path, high-intent browsers leave no contact detail and follow-up becomes guesswork.

Target Buyer Persona

Retail & Hospitality Operators

D2C Brands & E-Commerce Merchants
Hotels, Resorts & Hospitality Managers
Digital Sales & Guest Service Leads

Operational Pain Point

High Bounce & Lost Intent

Reduces website bounce rates, answers customer and guest enquiries 24/7, and captures verified callback requests and booking enquiries when your team is offline.

B2B Conversion Actions

Start Converting Traffic

Book a demo tailored to your catalog or property data, or start free on a self-service plan.

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How the Website AI Widget Works

From setup to live customer conversations in a straightforward onboarding process.

Add the widget to your website

Simple script installation — a website administrator or developer may add the embed script to the relevant pages. Compatible with most modern websites that permit supported script embeds.

Upload your product knowledge

Add your Offering Catalog (required; CSV, XLS or XLSX) through the admin portal, plus optional supporting PDF documents such as pricing information, FAQs and store policies. The AI answers based entirely on the information you provide.

AI assistant guides your visitors

The widget greets visitors, helps them explore products, answers questions, compares options, and makes personalised recommendations — through video, voice, or chat.

Leads and insights in your dashboard

Leads, callback requests, and configured conversation and engagement insights appear in your admin panel for your team to review and act on.

A Complete AI Sales Experience on Your Website

The CosmiRoNex AI Website Widget is more than a chatbot — it's a guided product experience built for your business.

B2B SaaS

Instant Automated Onboarding & Zero-Friction Registration

Self-service digital assistant engineered to guide website visitors, answer questions, and capture leads without operational friction.

Custom

AI Video Avatar (Custom / Enterprise)

AI video avatars are not included in standard subscription plans. They are offered as custom enterprise development, with scope, integrations and deployment timelines agreed with each customer.

English

Advanced Voice Interaction

Voice-to-voice AI conversations for a natural, spoken product guidance experience. Available in English.

Intelligent Text Chat

Accurate, knowledgeable text conversations backed by your uploaded product catalogue and store knowledge.

English & Hindi Chat & Read-Aloud

Text chat in English and Hindi, with read-aloud responses where supported by the enabled voice mode and browser.

Product Discovery

AI-guided browsing helps customers find relevant products from your range based on what they describe in their own words.

Product Comparison

Customers can compare multiple products side by side through natural conversation — without navigating multiple pages.

Personalised Recommendations

The assistant suggests products based on customer requirements, stated preferences, and budget signals from the conversation.

Lead Capture & Callbacks

Qualified leads, callback requests, and enquiries are captured through the conversation and stored for your team.

Conversation & Lead Insights

Configured conversation, engagement, and lead insights help you understand what customers are asking and where interest concentrates.

Supporting your team, not replacing them

The CosmiRoNex AI Website Widget handles repetitive enquiries and captures leads so your sales and service team can focus on conversations that matter most.

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Benefits for Customers

Get product answers in English or Hindi whenever the widget is active
Compare options without navigating multiple pages
Receive personalised recommendations based on their needs
Request a callback at a convenient time
Interact through video, voice, or text — their choice

Benefits for Your Business

Capture leads from visitors who might otherwise leave silently
Understand which products generate the most questions
Reduce time spent on repetitive product enquiries
Support website visitors outside business hours
Extend your reach to English- and Hindi-speaking customers

See the CosmiRoNex AI Website Widget in Action

Watch how customers interact through video, voice, and chat — and how leads are captured.

Click to play · Video loads from YouTube

Watch complete interactive platform walkthrough (Demo v3)

Built for Retail & Hospitality Businesses

Engage online shoppers exploring product catalogs and welcome guests inquiring about property services.

Retail Industries →

Product discovery, model comparisons, and customer lead capture for online and offline retail.

Hospitality →

24/7 guest concierge for hotel amenities, dining, local attractions, and direct booking enquiries.

Real Estate →

Buyer discovery, property comparison and viewing enquiries on developer and project websites.

Retail Industry Verticals

Electronics & Appliances

Automobile Showrooms

Furniture Showrooms

Two-Wheeler Dealerships

Jewellery Stores

Fashion & Boutiques

Footwear Stores

E-commerce & D2C

Frequently Asked Questions

Common questions about the CosmiRoNex AI Website Widget.

Explore Other CosmiRoNex AI Products

Each product works independently or together as part of a complete customer engagement setup.

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Ready to Add AI to Your Website?

Book a free demo and see how the CosmiRoNex AI Website Widget can work for your business.

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