CosmiRoNex AI — Sales Assistant for Home Improvement & Building Materials Retailers
Help homeowners, designers, architects and contractors discover, understand and compare products from your approved catalog — through QR codes in your showroom and the AI widget on your website. When a buyer needs pricing, availability, a quotation or advice for their project, CosmiRoNex AI hands the enquiry to your sales team.
Example Buyer Questions
Industry Challenges
Why product questions slow down home improvement showrooms
Large, Variant-Heavy Catalogs
Thousands of products across sizes, finishes, colours and collections from many brands make it hard for buyers to find the right option — on the showroom floor or online.
Repeated Specification Questions
Sales staff explain the same dimensions, finishes, materials and documented specifications many times a day, often while another customer is waiting.
Busy Floors and After-Hours Browsing
When salespeople are with other customers, or the showroom is closed, buyers' questions wait until someone is free — and some buyers move on.
Interest That Leaves Without an Enquiry
Buyers leave without sharing what they need, and owners have little visibility into the questions and categories that bring buyers in.
Showroom & Website Journey
From product question to a sales conversation
Buyers scan a QR code on a display or open the AI widget on your website. CosmiRoNex AI guides the question-heavy early stages and hands every pricing, availability and project question to your sales team.
Step 1: Scan or Ask
A buyer scans a QR code on a display, sample board or catalog in your showroom — or opens the AI widget on your website.
Step 2: Find
Matching products are shown from your approved catalog.
Step 3: Narrow Down
Results are filtered by documented attributes such as size, finish, colour or material.
Step 4: Check Details
Answers come from the specification sheets, brochures and documents your team has approved.
Step 5: Compare
Shortlisted products are compared side by side using documented specifications.
Step 6: Share Requirements
The buyer describes the products, quantities and project details they need in an enquiry form.
Step 7: Talk to Sales
Your sales team follows up on pricing, availability, quotations and suitability for the buyer's project.
Human sales team
CosmiRoNex AI assists product discovery and documented specification questions. Your team handles pricing, availability, quotations, quantities and project suitability.
Approved Knowledge Sources
Your catalog and your documents. One conversation.
CosmiRoNex AI answers only from information your team approves — structured product data for what you sell, and product documents for how each item is specified, finished and cared for.
Product Catalog
Structured product data
Products from every brand and collection you sell, each with attributes such as product name, brand, collection, category, size, finish, colour, material and a call to action for your sales team.
- •Tiles, sanitaryware & bath fittings
- •Lighting, laminates & architectural hardware
- •Doors, windows, paints & waterproofing
- •Sizes, finishes, colours & collections
Product Documents
Approved brand and company documents
Brochures, specification sheets, care and installation guides and warranty terms, plus your own showroom policies and contact details — uploaded and approved by your team.
- •Brochures & specification sheets
- •Care & installation guides
- •Warranty terms
- •Your showroom policies & sales contacts
Capabilities
How CosmiRoNex AI solves these challenges
Catalog-Based Product Discovery
Buyers search by category, size, finish, colour or keyword and see relevant items from your approved catalog — in the showroom by QR or on your website.
Documented Specification Answers
Questions about dimensions, finishes, materials and care are answered from the specification sheets and brochures you upload — never from guesswork.
Side-by-Side Comparison
Buyers compare shortlisted collections, finishes and sizes using the details in your catalog and documents, without invented values.
Enquiry Capture & Sales Handoff
When a buyer asks about price, stock or a quotation, the assistant invites them to submit an enquiry and passes their details to your sales team.
Sample Conversations
Example buyer questions answered from your approved catalog and documents
Illustrative examples. Answers come only from the product information and documents your team approves.
Buyer asks:
"Show me matt-finish floor tiles in 600×1200 mm, in grey."
CosmiRoNex AI responds:
The assistant searches your approved catalog for tiles whose listed size, finish and colour match, shows each one with its documented specifications and offers to compare them. If nothing matches, it says so.
Buyer asks:
"Compare these two single-lever basin mixers for finish, material and warranty."
CosmiRoNex AI responds:
Documented finishes, materials, dimensions and warranty terms are shown side by side from your catalog and brand brochures — without filling in missing values.
Buyer asks:
"Which LED downlights do you carry in warm white?"
CosmiRoNex AI responds:
The assistant lists the matching downlights in your catalog with their documented wattage, colour temperature and cut-out size where listed, and says clearly when a detail is not in your documents.
Buyer asks:
"Which thicknesses and finishes does this laminate collection come in?"
CosmiRoNex AI responds:
The assistant answers from the catalog data and brochure your team has approved for that collection. Questions about the right grade for a specific application are passed to your sales team.
Buyer asks:
"I'm an interior designer — which door handles do you have in brushed brass?"
CosmiRoNex AI responds:
The assistant shows the handles in your catalog listed with a brushed brass finish, with their documented dimensions, and invites the designer to share a shortlist and quantities with your team.
Buyer asks:
"What is the price for 80 boxes of this tile, and is it in stock?"
CosmiRoNex AI responds:
The assistant explains that it cannot confirm live stock or pricing, then invites the buyer to submit an enquiry with the product, quantity and contact details and passes the request to your sales team.
Product Categories
Product information your buyers ask about
Example questions across common categories. Coverage depends on the catalog data and documents your team provides.
Tiles & flooring
“Which sizes does this collection come in?” · “Which finishes are listed?” · “What does the specification sheet say about water absorption?”
Sanitaryware & bath fittings
“Which wall-hung WCs do you carry?” · “Compare these two basin mixers.” · “What is the listed warranty period?”
Lighting & decorative electrical
“Which downlights are listed in warm white?” · “What is the wattage of this pendant?” · “Which switch plates come in matte black?”
Plywood, laminates & surfaces
“Which thicknesses are listed?” · “Which finishes are in this laminate collection?” · “What does the brochure say about care and cleaning?”
Architectural hardware
“Which handles come in brushed brass?” · “Which finishes are available for this range?” · “What are the listed dimensions?”
Doors & windows
“Which door finishes do you offer?” · “Which sizes are listed for this window range?” · “What does the documentation say about maintenance?”
Paints & waterproofing
“Which shades are in this collection?” · “Which finishes are listed for interior walls?” · “What does the product sheet say about application?”
Other building materials
Kitchen and wardrobe fittings, adhesives, grouts and the other ranges you sell — answered from the catalog data and documents your team provides.
Who Asks
One approved source for every buyer
Homeowners, designers, architects and contractors ask different questions. Each receives the same approved product information.
Homeowners
Explore collections, compare finishes and sizes, and shortlist products before or during a showroom visit.
Interior designers
Check documented colours, finishes and dimensions across brands, and share a shortlist with your sales team.
Architects
Find catalog items whose documented specifications match a project brief, then confirm the final specification with your team.
Contractors & builders
Check listed sizes, materials and documents quickly, and send product and quantity requirements for a quotation.
Enquiry Capture & Human Follow-Up
Complete enquiries, handed to your sales team
The assistant collects the details your team needs, so every follow-up starts with context.
Buyer requirements
What the buyer is looking for, in their own words — products, collections, quantities, timing and project notes.
Contact details
Name and contact details the buyer chooses to share for follow-up.
Handoff to your team
Pricing, availability, quotation and project questions are passed to your sales team to answer directly.
Interaction Insights
See what your buyers are asking
Insights in your admin dashboard help your team understand demand. The specific metrics available depend on your configuration.
Most-asked questions & topics
The questions and keywords buyers ask about most.
Enquiry actions
Which calls to action buyers use, such as requesting a quote or a callback.
Unanswered questions
Questions your approved data could not answer, so your team can add the missing documents.
Captured enquiries
Enquiries saved to your admin dashboard, with email alerts for new leads.
Deployment Touchpoints
Where to deploy CosmiRoNex AI for home improvement & building materials
Website Widget
Buyers research collections, check documented specifications and send enquiries from your product and category pages — including outside showroom hours.
QR Assistant
QR codes on display boards, sample panels, bath galleries, lighting bays and printed catalogs open the assistant on the buyer's phone — no app needed.
AI Kiosk
An optional in-showroom touchscreen experience, available as a separately scoped project.
See AI assistance in a Tile & Bath showroom
Watch how QR and website experiences help buyers explore an approved product catalog and move toward an enquiry with the sales team.
Click to play · Video loads from YouTube
Responsible use: product information, not design or installation advice
CosmiRoNex AI answers from the catalog data and product documents your team approves. It does not:
- Replace your sales team, designers, architects or installers
- Provide architectural, structural or design recommendations
- Confirm suitability for a specific room, wet area, exterior or load-bearing application
- Calculate quantities, coverage or wastage
- Guarantee shade, batch or finish matching between products
- Guarantee compatibility between products or accessories
- Provide live stock, lead times or real-time pricing
- Issue binding quotations, take orders or process payments
Suitability, quantity, compatibility and pricing questions are passed to your team, who confirm them against the brand's documentation and the buyer's project requirements.
FAQ
Frequently Asked Questions
See how CosmiRoNex AI would work with your showroom catalog.
Book a Showroom Demo to see catalog search, documented specification answers, product comparison and the handoff to your sales team — in your showroom and on your website.
Or explore all CosmiRoNex AI solutions