In Development — Early Access
Outbound AI Assistant — Early Access
An upcoming AI calling assistant designed to follow up with customers who requested contact or gave your business permission to call — answering questions from approved information, qualifying interest and recording clear next steps for your team.
Development status: This product is currently in development and is not yet available for general customer use. We are inviting businesses to register their interest in early access and potential pilot opportunities. No public launch date has been confirmed.
Built on today's platform
Generally available- Website AI Widget and QR Assistant
- Answers grounded in your Offering Catalog and supporting documents
- Browser voice where enabled (depends on voice mode and browser)
- Lead and callback-request capture in your admin dashboard
- English by default. Hindi can be enabled per assistant.
Telephone features
In development- Permission-based follow-up calls
- Lead qualification and appointment confirmation
- Structured call outcomes and next actions
- Opt-out handling and calling windows
Why Requested Follow-Ups Fall Through
Customers who ask for a callback expect to hear back while they are still interested. Busy sales teams cannot always call every request promptly or record what was agreed.
Callback requests wait in a queue
Enquiries from forms, websites and showrooms can pile up, and follow-up may happen after the customer has moved on.
Follow-ups are inconsistent
Different team members ask different questions, so qualification details vary from one enquiry to the next.
Outcomes are not written down
What the customer wanted, what they asked and what happens next are not always recorded for the person who takes over.
Planned Capabilities
The assistant is planned to build on the document-grounded answer engine behind CosmiRoNex AI website and QR assistants, and on the voice technology behind their browser voice where it is enabled, for authorised follow-up calls.
Customer-Requested Callbacks
Call back customers who asked to be contacted, at the time window your team allows.
Enquiry Follow-Up & Qualification
Follow up existing sales enquiries and ask your approved qualification questions in natural conversation.
Product & Quotation Questions
Answer product and quotation-related questions using only business-approved information.
Consultations & Appointment Confirmations
Capture consultation requests and confirm appointments the customer has already requested, for your team to finalise.
Intent & Next Actions
Record what the customer is interested in and the next step they agreed to.
Structured Call Summaries
Give your team a consistent summary of each call, including any request not to be called again.
How the Planned Follow-Up Workflow Is Intended to Work
A proposed, permission-based call flow. Steps, integrations and controls will be confirmed during development and pilots.
A customer requests contact
The customer submits an enquiry or callback request, or otherwise gives your business appropriate permission to call.
Your team approves the follow-up
Your team chooses which permitted contacts to follow up, the purpose of the call and the approved information the assistant may use.
The assistant makes the call
It introduces itself as an AI assistant calling on behalf of your business, explains why it is calling, answers questions and respects a request to stop.
Your team takes the next step
A structured summary of the outcome, customer intent and agreed next action is passed to your sales team.
Illustrative Use Cases by Industry
Planned examples of permission-based follow-up calls. These are illustrative scenarios, not descriptions of existing customer deployments.
Modular Kitchens & Home Interiors
Illustrative scenario
A customer requested a design consultation online. The assistant would call to confirm their preferred time, note the rooms and scope involved, and pass the details to the design team.
CosmiRoNex AI for home improvement todayReal Estate
Illustrative scenario
A buyer asked for a callback about a project. The assistant would answer approved project questions, record budget and configuration interest and capture site-visit preferences.
CosmiRoNex AI for real estate todayAutomobile Dealerships
Illustrative scenario
A customer requested a test drive on the dealer's website. The assistant would call to confirm the preferred slot and the variant they are interested in.
CosmiRoNex AI for automobile showrooms todayHome Services
Illustrative scenario
A customer booked a service visit. The assistant would call to confirm the requested appointment and record any access or scheduling notes.
Industrial Equipment Distributors
Illustrative scenario
A buyer asked for a quotation. The assistant would follow up to confirm specifications and quantities, then pass a qualified enquiry to the sales engineer.
CosmiRoNex AI for industrial distributors todayConcept Demonstration: The Outbound AI Assistant
Illustrative concept demonstration — not a recording of a live customer deployment; final behaviour may differ.
Click to play · Video loads from YouTube
Available Today vs. Planned Telephone Capabilities
What CosmiRoNex AI customers can use today, and what is still being built for telephone calls.
| Capability | Available Today (Website & QR) | Planned for Telephone Calls |
|---|---|---|
| Availability | Generally available: Website AI Widget and QR Assistant | In development — not available for general customer use |
| Channel | No outbound calling; customers start conversations on your website or by QR scan | Permission-based follow-up calls to customers who requested contact |
| Who is contacted | Customers who choose to chat with your assistant | Only contacts with a recorded request or permission, approved by your team |
| Knowledge | Answers grounded in your Offering Catalog and supporting documents | The same approved business knowledge, used during follow-up calls |
| Outcomes | Lead details and callback requests in your admin dashboard | A structured summary of each call: outcome, intent and agreed next action |
| Languages | English by default. Hindi can be enabled per assistant. | Call language support to be confirmed before any pilot |
| Scheduling, opt-outs & recording | Not offered | Calling windows, retry rules, opt-out records and any call recording are still being designed |
Responsible-Use Principles
The initial product is intended for authorised, permission-based calling only. These design principles describe intent, not certified or guaranteed behaviour.
Permission first
Calls are intended only for customers who requested contact or otherwise gave your business appropriate permission to call.
Not a cold-calling tool
The assistant is not designed for unsolicited mass cold calling, purchased lists or random dialling.
Clear AI identification
Each call is designed to begin by saying it is an AI assistant calling on behalf of your business, and why.
Opt-outs and calling windows
Requests not to be called again are designed to be recorded and respected, and calls limited to the hours your business allows.
People make the commitments
The assistant follows up and qualifies interest; pricing commitments, negotiations and contracts stay with your sales team.
Your business remains responsible for meeting the telemarketing, consent and data-protection rules in the markets you call. The assistant is being designed to support those obligations; we do not claim that using it guarantees regulatory compliance.
Frequently Asked Questions
Who the assistant is designed to call, what it will and will not do, and what is not yet available.
Explore Other CosmiRoNex AI Products
Each product works independently or together as part of a complete customer engagement setup.
AI Receptionist (Early Access)
In development: an AI receptionist designed to answer incoming business calls.
Learn moreWebsite AI Widget
Available today: answer website visitors from your approved catalog and capture enquiries.
Learn moreQR Assistant
Available today: give in-store customers and guests an AI assistant with a single QR scan.
Learn moreRegister Pilot Interest in the Outbound AI Assistant
Tell us about the follow-ups your team makes today. We will contact you about early access and potential pilot opportunities as development progresses.